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By clicking the button below, I agree to the MRA Service Agreement |
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Recitals
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Whereas, Consultant is in the business of providing Client with
access to Consultant’s proprietary databases, correlation and mapping software
concerning the healthcare industry in the United States including, but not limited
to patient usage data, psychographic and demographic correlation to patient data,
physician contact databases and medical services locations, including such training,
reporting and other services necessary to access such databases and generate reports
from such databases (herein collectively referred to as the “Services”)
Whereas, Client desires to obtain all or some portion of such Services
from Consultant as more particularly set forth in this Agreement;
Now, therefore, in consideration of the mutual covenants contained
herein, Client and Consultant agree as follows:
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Section 1
SCOPE OF SERVICES
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1.1 Services. Consultant
agrees to provide to Client the consulting Services described in one or more service
work orders as may be executed from time-to-time by the parties, the
form of which is attached hereto as Exhibit A and incorporated herein (each, a "Statement
of Work").
1.2 Revisions. Any revisions
to the scope of the Services, whether occurring by reason of an increase or decrease
in Consultant’s cost projection for performing the Services, the time required
for performing the Services, or for any other reason, shall be made only by an amendment
to the appropriate Statement of Work executed by an authorized representative of
both parties.
1.3 Conduct of Services. Consultant
warrants that the Services to be provided to Client will be performed in a good
and workmanlike manner, will be of a quality conforming to industry standards and
will be performed by employees who are qualified to perform the Services.
Consultant further warrants that in the course of performing the Services hereunder,
neither the Services nor any Work Product (as defined below) will violate or infringe
any proprietary rights of a third party, including, without limitation, any patent,
trademark, copyright or confidential relationship. If any Services or any
Work Product violates or infringes any proprietary rights of a third party, including,
without limitation, any patent, trademark, copyright or confidential relationship,
(in addition to any other rights or remedies that Client may have in this Agreement
or otherwise) Consultant will have twenty (20) days to provide to Client an acceptable
solution that allows Client to continue utilizing the Services, Work Product or
an alternative acceptable to Client. As used herein, "Work Product"
will mean all products, documents, code, technology, ideas, inventions, improvements,
discoveries, designs, charts, drawings, working papers, programs, manuals, and data
delivered to Client in connection with this Agreement or any part thereof, whether
created by Consultant or a third party before or after the Effective Date.
1.4 Responsibilities.
In connection with the provision of Services, Consultant and Client shall each perform
the tasks and assume the responsibilities specified in the applicable Statements
of Work. Client understands that Consultant’s performance is dependent
on Client’s timely and effective performance of Client’s responsibilities
under such Statements of Work and timely decisions and approvals by Client.
When specified in the Statement of Work, Client will supply on-site Consultant personnel
with necessary office space, desks, storage and any other normal office equipment
support, including computer resources, telephone service, copying and general office
supplies as reasonable and necessary in connection with Consultant’s performance
of the Services and as specified in the Statement of Work.
1.5 Party Representatives.
Consultant’s representative shall be Lee C. Roberts or such
other person as may be subsequently designated by Consultant by providing written
notice to Client. Client shall designate a representative during the registration
process.
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SECTION 2
TERM AND TERMINATION
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2.1 Term. Unless earlier
terminated in accordance with the terms of this Agreement, the term of this Agreement
is one (1) year from the Effective Date and shall renew automatically for successive
three (1)-year renewal terms unless either party delivers to the other party written
notice of its intention not to renew this Agreement at least sixty (60) days prior
to the last day of the initial term or any subsequent renewal term, as the case
may be.
2.2 Termination. Either
party may terminate this Agreement or any Statement of Work, in whole or in part,
if the other party breaches, in any material respect, any of its duties or obligations
under this Agreement or any Statement of Work and fails to cure such breach within
thirty (30) days after written notice from the non-defaulting party to the defaulting
partyspecifying such default and the actions necessary to cure same in reasonable
detail. As long as the defaulting party is diligently pursuing the cure of
such default using all commercially reasonable efforts, the non-defaulting party
shall not have the right to terminate this Agreement. If the non-defaulting party
terminates this Agreement or any particular Statement of Work in part, the
charges payable under this Agreement or any Statement of Work will be equitably
adjusted under the circumstances and shall be prorated to the day prior to the effective
date of termination.
2.3 Remaining Payments.
Within thirty (30)days of termination of this Agreement for any reason, Consultant
shall submit to Client an itemized invoice for any fees or expenses theretofore
accrued under this Agreement, and such invoice shall be due and payable in full
within fifteen (15) days of delivery of such invoice.
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SECTION 3
FEES, EXPENSES, AND PAYMENT
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3.1 Fees. In consideration
of the Services to be performed by Consultant, Client shall pay Consultant the compensation
in the amount and manner set forth in the Statement(s) of Work (the "Fees").
3.2 Reimbursement of Expenses.
In addition to the Fees, Client shall reimburse Consultant its actual out-of-pocket
expenses reasonably incurred by Consultant in furtherance of its performance under
the Statement of Work ("Expenses"). Consultant
agrees to adhere to Client’s expense policy standards to the extent such policy
is made available to Consultant, provide Client with copies of such receipts, and/or
provide Client with access to such ledgers, and other records as may be reasonably
appropriate for Client or its accountants to verify the amount and nature of any
Expenses.
3.3 Invoice and Payment.
Consultant will charge the client’s Credit Credit for Fees in accordance with
the schedule specified in the Statement(s) of Work.
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SECTION 4
INDEPENDENT CONTRACTOR
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4.1 Independent Contractor
Basis. In connection with this Agreement, each party is an independent
contractor and as such will not have any authority to bind or commit the other.
Nothing herein shall be deemed or construed to create a joint venture, partnership
or agency relationship between the parties for any purpose.
4.2 Employment Taxes.
In the event Consultant acts as the employer of any person or persons assigned to
perform services hereunder, Consultant will: (i) maintain all necessary personnel
and payroll records for its employees assigned to Client, (ii) compute their wages
and withhold applicable Federal, State, and local taxes and Federal Social Security
taxes, (iii) remit employee withholdings to the proper governmental authorities
and make employer contributions for Federal FICA and Federal and State unemployment
insurance payments, (iv) pay net wages and fringe benefits, if any, directly to
its employees, (v) provide for liability, fidelity, and Workers’ Compensation
insurance coverage in the amounts as hereinafter set forth, and (vi) at the request
of Client for any reasonable reason, remove any of its employees assigned to Client;
provided, that this arrangement shall in no way effect the right of the Consultant,
in its sole discretion as employer, to hire, assign, reassign, and/or terminate
its own employees.
4.3 Subcontractors.
In the event Consultant decides to provide an independent contractor to provide
Services hereunder, Consultant agrees to indemnify, defend and hold harmless Client
from any claim, suit, cause of action, demand, loss, damage, cost or expense (including
legal fees) which may arise in any manner from a finding of any governmental authority
that the independent contractor is an employee or joint employee of Consultant and/or
Client. Client will notify Contractor within a reasonable time of any investigation
that may be instituted by a governmental authority concerning the status of any
independent contractor placed by Consultant.
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SECTION 5
CONFIDENTIALITY
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5.1 Restrictions. During
the term of this Agreement, each party may be given access to information that relates
to the other’s past, present, and future research, development, business activities,
products, Client and vendor data, Services, and technical knowledge, and other similar
information that is considered confidential and proprietary (“Confidential
Information”). In connection therewith, the following subsections
shall apply:
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(a) Any Confidential
Information received by a party may be used only for the purposes intended by this
Agreement. Each party agrees to protect the confidentiality of the other party’s
Confidential Information in the same manner that it protects the confidentiality
of its own proprietary and confidential information of like kind but in no case
with less than a reasonable degree of care.
(b) All Confidential
Information made available hereunder, including copies thereof, shall be returned
to the proprietor or destroyed upon the later to occur of (i) the need for access
has been fulfilled, or (ii) completion or termination of the Services.
(c) Nothing in this Agreement
shall prohibit or limit either party’s use of information (including, but
not limited to ideas, concepts, know-how, techniques, and methodologies), that are
either (i) previously known to it without obligation of confidence, (ii) acquired
by it from a third party which is not, to its knowledge, under an obligation of
confidence with respect to such information, or (iii) which is or becomes publicly
available through no breach of this Agreement.
(d) As part of the performance
under this Agreement, either party will promptly notify the other of the happening
of any of the following events: (i) any unauthorized disclosure or use of any Confidential
Information; (ii) any request by anyone to examine, inspect or copy any Confidential
Information; or (iii) any attempt to serve, or the actual service, of a court of
administrative order, subpoena or summons that requires the production of any Confidential
Information. The party receiving such request, subpoena, order or summons
will surrender any Confidential Information to any appropriate third party subject
to the final order of a court having jurisdiction over the issue.
(e) The terms and conditions
of this Agreement, together with the results of the Services, shall be Confidential
Information.
(f) Each party recognizes
that the non-defaulting party may not have an adequate remedy at law in the event
of a breach of the terms of this Section, and that the non-defaulting party may
suffer irreparable damages and injury in such event. Therefore, the parties
agree that the non-defaulting party may be entitled to seek temporary and permanent
injunctive relief against the defaulting party in the event of such breach.
Such injunctive relief shall in no way limit any other remedies the non-defaulting
party may have against the defaulting party for any breach of the terms of this
Agreement.
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SECTION 6
INDEMNIFICATION
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6.1 Indemnification of Consultant.
Client agrees to indemnify, defend and hold harmless, Consultant and its owners,
officers, partners, directors, agents, and employees from and against any and all
claims, losses, damages, causes of action, suits, and liability of every kind, including
all reasonable expenses of litigation, court costs and attorney’s fees based
on any third party claim that any documents or specifications provided by Client
to Consultant infringe any copyright, patent or other intellectual property
right of a third party. Client expressly disclaims all other representations,
covenants, liabilities and warranties (express or implied) related to the documents
or specifications or Consultant's implementation of such documents or specifications.
As further defined, Client holds Consultant harmless from penalties resulting from
implementation failure resulting from use of documentation given by Client.
6.2 Indemnification of
Client. Consultant agrees to indemnify, defend and hold harmless,
Client and its owners, officers, partners, directors, agents, and employees from
and against any and all claims, losses, damages, causes of action, suits, and liability
of every kind, including all expenses of litigation, court costs and attorneys'
fees (a) related to bodily injury or death of any person or damages to real and/or
tangible property incurred by any third party resulting from the grossly negligent
or willful misconduct of Consultant or its agents, or (b) based on a claim that
any Work Product, Pre-existing Works or Services (or access or use of any of the
forgoing) provided by Consultant or its agents under this Agreement infringes any
copyright, patent or other intellectual property right of a third party.
6.3 Indemnification Obligations.
The party being indemnified ("Indemnified Party") agrees
to promptly notify the party with the indemnity obligation ("Indemnifying
Party") in writing of a claim or suit and provide reasonable cooperation
(at the Indemnifying Party’s expense for out-of-pocket expenses) and the full
authority to defend or settle the claim or suit.
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SECTION 7
PERSONNEL
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7.1 Staffing.
The parties shall consult and mutually agree on staffing for the
Services. Consultant will not replace or reassign such personnel
or subcontractors during the term hereof without first consulting with Client and
implementing mutually agreeable staffing solutions.
7.2 Removal of Client Personnel.
If, in its reasonable opinion, Client determines that the general conduct of Consultant
personnel or subcontractors is inconsistent with any terms of this Agreement or
the normal business practices of Client, or for any other lawful reason, Client
shall have the right to request that Consultant remove such Consultant personnel
or subcontractors that are performing the Services under the Agreement upon three
(3) days prior written notice to Consultant.
7.3 On-Site Services.
If Services are provided by Consultant on Client's property, Consultant warrants
that none of the individuals placed at Client's property have been convicted of
a felony as an adult within the seven (7) years prior to their assignment at Client.
Consultant agrees that Client will not be responsible for loss of or damage to any
personal property located on Client premises belonging to Consultant.
7.4 Non-Solicitation.
Each party agrees that without prior written approval of the other party, neither
party will attempt to Recruit an employee of the other party during either (i) the
performance of Services defined in Statements of Work for which the employee of
either party is associated, or (ii) for a period of one (1) year
after completion of Services described in the Statement of Work. For purposes
of this Agreement, “Recruit” means a personal contact
(either directly or through a third party) initiated for the purposes of convincing
such person to leave employment of one party and joint the other party as an employee,
consultant or business partner. Recruit does not mean the initiation of a
general job posting, any communication independently initiated by the employee of
the other party, or a party receiving a candidate who is, without the recruiting
party’s involvement, presented to the recruiting party by an independent recruiting
firm.
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SECTION 8
LIMITATION OF LIABILITY
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Except for: (i) any obligations of indemnification, (ii) claims of copyright infringement,
patent infringement or violation of any other intellectual property rights of the
other party, or (iii) any breach of Section 4.3 or 5:
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- the limit of a each party's liability (whether in contract, tort, negligence, strict
liability in tort or by statute or otherwise) to the other concerning performance
or non-performance of this Agreement, or in any matter related to this Agreement,
shall not in the aggregate exceed the amount of Fees and Expenses paid or
payable by Client to Consultant under this Agreement, and
- in no event will either party be liable to the other party for consequential, incidental,
special or punitive damages, loss or expenses (including lost profits or savings)
even if it has been advised of the possibility of such damages, losses or expenses.
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The allocations of liability in this Section 9 represent the agreed and bargained-for
understanding of the parties and Consultant’s compensation for the Services
reflects such allocations.
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SECTION 9
WARRANTIES
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Consultant Warranties. In addition to the warranties in Section
1.3, Consultant represents and warrants that:
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(a) Consultant has the
full and exclusive right and power to enter into and perform according to the terms
of this Agreement;
(b) The Work Product
will, meet the specifications or requirements listed in the Statement of Work, will
be complete and accurate in all material respects, and will comply in all material
respectswith all applicable laws and regulations;
(c) The Work Product
will be created by employees of Consultant within the scope of their employment
and under written obligation to assign all right, title and interest in the Work
Product, including, without limitation, the rights enumerated and assigned to Client
as set forth in this Agreement, or with Client’s prior written consent, by
independent contractors of Consultant under written obligations to assign all right,
title and interest in the Work Product to Consultant;
(d) The Work Product
will either be originally created by Consultant, or Consultant will obtain all necessary
rights to the Work Product to transfer ownership to Client as required by this Agreement;
(e) Consultant’s
employees shall, while on Client property or conducting any Client related business,
comply with all Client policies and applicable local, state and federal laws, including
specifically all laws prohibiting harassment of any kind in the workplace.
Consultant assumes all responsibility for providing to its employees any training
that may be required to ensure compliance with such laws. Further, Consultant
warrants that when Consultant’s employees require cardkey access to Client
facilities and/or an account on Client’s email system, that Consultant and
its employees assigned to Client will execute all applicable agreement(s) required
by Client and will comply with all vendor policies then in effect, and Consultant
agrees to immediately remove upon Client’s request any of its employees who
fail to comply with such policies, laws, and regulations.
(f) All consultation including areas of
voice, data, networking technologies, network security, data retention, storage
and backup, data security will be performed to meet HIPPA compliance standards.
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SECTION 10
MISCELLANEOUS
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10.1 Taxes. For services rendered
as IT Services, there shall be added to all invoices any applicable taxes payable
by Client under this Agreement, including without limitation state and local privilege,
excise, sales, and use taxes, but excluding taxes based upon the net income of Consultant
and any state, federal or local taxes relating to employees and independent contractors
of Consultant. Consultant will be responsible for any taxes not invoiced to
Client at the time the Services are performed.
10.2 Force Majeure. Consultant shall not
be liable to Client for any failure or delay caused by events that Consultant has
no influence or control.
10.3 Dispute Resolution and Governing Law.
The parties shall first attempt in good faith to resolve any dispute arising out
of or relating to this Agreement by negotiation. If the parties are unable
to resolve the dispute by negotiation, either party shall have the right to submit
the dispute to binding arbitration (“Arbitration”).
Such Arbitration shall be conducted in Dallas, Texas under the rules of the American
Arbitration Association’s Commercial Arbitration Rules. The arbitrator
will be selected by agreement of the parties. If the parties cannot agree
on an arbitrator, an arbitrator will be designated by the American Arbitration Association.
The arbitrator shall have the authority to award compensatory damages only.
The award rendered by the arbitrator shall be final, binding and non-appealable,
and judgment upon such award may be entered by any court of competent jurisdiction.
Other than those matters involving injunctive relief as a remedy, including during
a pending Arbitration, or any action necessary to enforce the award of the arbitrators,
the provisions of this paragraph shall be a complete defense to any suit, action
or other proceeding instituted in any court with respect to any dispute, controversy
or claim arising out of or related to this Agreement, or the creation, validity,
interpretation, breach or termination of this Agreement. Each party shall
be responsible for its own expenses, including legal fees, incurred in the course
of the Arbitration. The fees of the arbitrator shall be divided evenly between
the parties. The provisions of this paragraph will not prevent either party
from seeking (i) equitable relief regarding the other party’s breach of its
confidentiality provisions of the Agreement or (ii) specific performance of the
other party’s material breach of its obligations under this Agreement.
Both parties agree that, the existence of a dispute notwithstanding, they will continue
without delay to carry out all their responsibilities under this Agreement that
are not affected by the dispute. This Agreement shall be governed and construed
in all respects in accordance with the laws of the State of Texas as they apply
to a contract entered into and performed in that State.
10.4 Notices. All notices required
or permitted hereunder shall be in writing addressed to the respective parties as
set forth herein, unless another address shall have been designated, and shall be
delivered by hand or by registered or certified mail, postage prepaid.
If to Consultant:
Montecito Research & Analytics, LLC
Attn: Lee C. Roberts
5215 N. O’Connor Blvd., Suite 1820
Irving, Texas 75039
10.5 Survival. Sections 4, 5, 6,
7, 8. 9 and 11 will survive the termination or expiration of this Agreement for
any reason.
10.6 Entire Agreement. This Agreement
constitutes the entire agreement of the parties hereto and supersedes all prior
and contemporaneous representations, proposals, discussions, agreements and communications,
whether oral or in writing relating to the subject matter of this Agreement.
This Agreement may be modified only in writing and shall be enforceable in accordance
with its terms when signed by the party sought to be bound.
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